FREQUENTLY ASKED QUESTIONS

Last Updated on February 27, 2018

Yes we do ship worldwide !

Before gluing the lashes on, you will need to make sure they are nBefore gluing the lashes on, you will need to make sure they are not too wide for your eye. Hold the lash strips up against your eyelid, and trim them down on the sides if necessary.ot too wide for your eye. Hold the lash strips up against your eyelid, and trim them down on the sides if necessary.

Crown Lashes are individually handcrafted and made to last through multiple wears – 4 to 8 times on average if they are well maintained. Our band is very resistant, yet the mink lashes are very fragile, therefore it’s super important to #1 gently remove the glue from your false lashes with makeup remover and #2 place them back in their tray to maintain their natural shape.

When false eyelashes are applied correctly with the proper adhesive and removed safely and gently, there is no harm done to your own lashes. In fact, lashes have shown to become healthier from wearing false eyelashes because it replaces the need to wear alot of mascara everyday.

The best tool to apply your eye lashes is the Crown Tweezer. Our tweezer is lighweight and very precise. You will be able to place the band of the false eye lashes very close to your natural lash line.

Crown eye lashes does not offer exchange. In the case that you receive a damaged shipment, our customer service will gladly start the exchange procedure within 10 days of purchase with an original receipt. Lashes must be unworn. Please refer to our therms and conditions page to get informations.

For health purpose, you shouldn’t sleep with your lashes. Always remove your false eye lashes, then remove the makeup on your eyes. Since it’s natural fibers, sleeping with them would damage the mink, change the natural curl.

You should apply your false eye lashes once you are completely done your eye makeup. Don’t forget that you only need 1 little coat of mascara, or none, when you wear false eye lashes.

The adhesive is not included in your purchase. Although we do have a starter kit that include the adhesive. You can also purchase the adhesive individually in our shop section.

Yes our company is cruelty free. No animals are harm for the process of our products.

We don’t suggest you apply mascara on your false eye lashes. Crown eye lashes are made to look voluptuous and very black without applying mascara.

Dip a cotton swab in eye makeup remover and gently rub it along the lash strip. Allow the remover to sit for a minute, and gently pull off the adhesive from the strip.

Getting your eye lashes will change the natural curvature of the mink, therefore we highly suggest to stay away from water!

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