All sales are final. There are no refunds.
Crown Lashes does not accept product exchanges unless there is a defect in the purchased item.
All exchange requests must be made within 10 days accompanied by the invoice. The item must be brand new and still in the box. If you have received a defective Crown Lashes product , please contact us to get your exchange request authorized. You will receive an email response within 24 hours.
Once authorized , we will ship out your exchange within 5-10 business days and take care of the shipping fees.
3.1 Personal information submitted to us through our website will be used for the purposes specified in this policy or on the relevant pages of the website.
We may use your personal information to:
3.2 Crown Lashes shall maintain the privacy, security and integrity of all personal information collected from our clients, such as, but not restricted to: name, address, telephone numbers, date of birth, account number and purchasing information (“Personal Information”). This information will be used to credit the correct client, to communicate with the the client if needed, to better understand the CrownLashes customer shopping and information needs and to offer our clients relevant information, products, services and rewards. By providing the foregoing information to Crown Lashes, you consent that Crown Lashes can use the information for the uses specified herein.
3.3 Crown Lashes will not give, rent or sell its Crown Lashes client lists to any organization or individual. Crown Lashes will allow limited and secured access to customer information by authorized entities under its strict supervision and/or which are contractually bound to maintain the confidentiality and security of the information solely for the purposes of assisting Crown Lashes in processing customer information.products, services and rewards. By providing the foregoing information to Crown Lashes, you consent that Crown Lashes can use the information for the uses specified herein.
4.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
4.3 Cookies may be either “persistent” cookies or “session” cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
4.4 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
4.5 We use session & persistent cookies on our website.
4.6 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
4.9 If you block cookies, you will not be able to use all the features on our website.
You hereby consent to the exchange of information and documents between you and Crown Lashes over the Internet or by email or by any other means of electronic communication, and you agree that the Terms, together with any applicable Order Confirmation(s) accepted by Crown Lashes in electronic form shall be the equivalent of an original written paper agreement between us. You further agree that all agreements, notices, disclosures and other communications that we may provide to you electronically satisfy any legal requirement that such communications be in writing.
If you register on the Websites for the purchase of Products, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer and your account, and you agree to accept responsibility for all activities that occur under your account or password. Crown Lashes reserves the right to refuse service, terminate accounts or cancel orders in its sole discretion.
Crown Lashes reserves the right, at its sole discretion, to terminate your access to all or any part of the Websites, with or without notice.
Crown Lashes reserves the right, at its sole discretion, to limit quantities, terminate Accounts and to refuse or cancel any order, including after the order has been submitted, whether or not the order has been confirmed or accepted and your credit card charged. In the event that your order is cancelled after your payment has been processed, Crown Lashes will issue a full refund.
All orders are subject to availability. If you have ordered something which is not available, you will be refunded any money you have paid.
We welcome your questions, comments and feedback. Please send all questions, comments and feedback to us via our web form or to firstname.lastname@example.org